The " 3in1 " Smart Coat has a longer cut than the " 3in1 " Smart Jacket Pro and covers the hips down to the thighs. It has a regular fit—neither tight nor loose. Therefore, order your usual size.

Unsicher bei der Größe, was tun?

The Coat uses the same size chart as the 3in1 Smart Jacket Pro. Measure your chest and waist circumference and compare them to the chart on the product page. If the size doesn't fit, you can exchange it for another size free of charge.

Kann ich den Fleece einzeln tragen?

Yes. The fleece is attached to the outer coat via a zip-in design and can be completely removed. This gives you three options: the outer coat on its own, the fleece on its own, or both together as a winter coat.

Turn the coat inside out, close the zippers, and wash it in cold water (maximum 30 degrees on the delicate cycle). Do not use harsh detergents or bleach.

Was tun, wenn es technische Probleme beim Bestellen gibt?

Please try using a different device or browser, disable your ad blocker if necessary, or use a different payment method. If none of these work, please try again later or contact our support team.

Wie lange kann ich mein Produkt zurücksenden?

You can return your order to us within 30 days of receipt, provided it is in its original packaging and in like-new condition. The process is straightforward. Simply click on "Returns / Help" at the very bottom of the homepage and follow the steps.

Kann ich mir meinen Valkental auch zur Packstation liefern lassen?

No problem! We ship exclusively via DHL, so you can also have your package delivered to a Packstation. If you're not home, your package will be dropped off at the nearest pickup station, and you can pick it up within 7 business days.